FAQ'S

Q. Are there any restrictions on photography in Vietnam?
A. Yes. Photography in or near military installations, airports or similar locations is prohibited. Anyone caught doing so will have the film, and possibly the camera or camcorder, confiscated and may be arrested.

Q. Can I buy antiques in Vietnam?
A. A qualified yes. However, exporting an arte-fact with cultural significance requires an official licence. Without a licence, anything old is liable to be confiscated at the airport.

Q. How can I take large items home with me – furniture or paintings, for example?
A. We are also registered for export and import activities. We will give you an ‘at cost’ quotation, and arrange for the items to be properly crated and licensed for export.

Q. Are there Internet facilities in Vietnam?
A. Yes, plenty in cities and large towns, but not in rural areas. Most large hotels have internet access, and Internet cafes are commonplace and cheap.

Q. The artist you took me to was wonderful. I want to give him a gift. Any ideas?
A. This is a common query. Rather than make general suggestions, we will try to suggest something that will be really appreciated, and purchase it on your behalf, if necessary.

Q. I am from the United States. Will I face any hostility because of the war?
A. You will be surprised by the warmth of your reception. We Vietnamese live in the present and the future – the war is history. We warmly welcome people from all countries and races.

Q. What is the attitude towards drugs in Vietnam?
A. The law is strict in Vietnam. The use of illegal narcotics is strictly forbidden, and dealers and persons caught trafficking, whether Vietnamese or foreigner, face execution. Don`t risk it under any circumstances!

IN HOI AN TOWN

Venus Hotel & Spa - 116 Hung Vuong Street, Thanh Ha Ward, Hoi An, Quang Nam

Q. Do Venus hotel & Spa have elevators?
A. Yes, it has 2 passenger elevators and 2 staircases

Q. How can I contact the hotel?
A. All inquiries, bookings can be made via http://hoianvenushotel.com or email: info@hoianvenushotel.com

Q. Should I book the tours that I like in advance?
A. Yes, it is highly recommended, especially in the peak holiday season to secure best places on board, train, in hotel and its affiliates.

Q. How can I secure my advance booking?
A. We requires 50% of the total amount as deposit or 1 room night at least. The balance will be settled upon your arrival. After receiving it, we proceed all the bookings and send you final confirmation soonest.

Q. How far from the airport to the hotel?
A. 30km from Da Nang Int’l Airport. It takes you 35 minutes to and from the airport and our hotel by car

Q. How much does it cost for the airport transfer service?
A. The hotel offer private airport pickup service with different type of vehicles. Please, see the Room & rates pages for quotation.

Q. Is there very much noise in the hotel?
A. Absolutely not. All rooms have soundproof windows or double glazed doors creating you a very quiet & relaxing stay.

Q. Do the hotel have free internet access?
A. Yes, the whole area of hotel have free wifi internet access.

Q. Can I leave the luggage at the hotel when I am traveling?
A. Yes, the hotel offer luggage storage service free of charge.

Q. Why should I choose this hotel?
A. Because of its perfect location, elegant boutique design, state-of-art facilities, outstanding service by professional team of staff and management.